
Veterinary Telemedicine Consultation
Veterinary Telemedicine Consultation
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20 - 30 minute Zoom veterinary consultation.
You're booking a telemedicine call with an avian veterinarian and an avian rehabilitation health consultant.
How it works
- Select a time and date for your consultation.
- Purchase your consultation, you will be emailed a digital history form to fill out.
- Fill out the history form with as much information as you can. This must be submitted before your chosen consultation time.
Term and conditions
- The digital history form must be submitted before your consultation. Failure to do so will led the postponement of your consultation.
- Consultations can be cancelled up to 24 hrs prior to the appointment commencing.
- Avian Empire hold the right to reschedule your consultation if needed.
- This service is not for emergencies and some cases may need to be referred to your local veterinary clinic for further diagnostics or treatments.
- Prescriptions may be issued on a case by case basis.
- Follow-up appointments included if necessary.
- For bird patients only.
Important: If you don't automatically receive your digital history form after booking your consultation, please send us an email at theavianempire@gmail.com
For New Zealand residents only.

Need to book a free follow up?
We’re committed to providing the best care for your feathered friends! That’s why we offer free follow-up consultation as part of our telemedicine service. If you have more questions or need further advice after your initial consult, you can easily book a follow-up at no additional charge.
Please don’t hesitate booking that teleconsultation! Learn from our experience! I was initially hesitant about having a teleconsultation because I wasn’t sure I’d get the same quality of service as an in person one. Very happily WRONG! The teleconsult was *far better* than any in person consult I could possibly have hoped for. Soooo much better to consult virtually with people who REALLY know their stuff - there’s no comparison! Between your own hands on the bird and a good phone camera the hands on side is totally sorted. I just wish I’d done this sooner! Their knowledge is far superior to any in person consult I’ve ever had. Extremely thorough. Dispenses medication to a an everyday pharmacy near you which was very affordable.
I’d like to add also that these guys are the real deal when it comes to caring, empathetic humans. I really felt heard. Did not feel rushed. Was absolutely confident that they had a handle on the diagnosis. Cannot praise them highly enough! And no I’m not being paid 🤣🤣 Thanks Gemma & Sam with much appreciation from Emma & Bill
We met with Sam who was so helpful and informative. Joyboy is so much better and getting ready to rejoin her friends in the flock :) thank you!
Fantastic help!
Sam & Jemma are knowledgeable, non-judgemental, supportive, and great communicators, including clear actions to be taken. The follow up emails are extremely useful, as sometimes processing lots of new information (and feeling stressed) things might otherwise be overlooked on our side. Highly recommend the service.
Really impressed by the support received with my cockatoo. Would highly recommend.
